Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Rebooted again and then the follow message popped up:Ĭ:\WINODWS\SYSTEM32\MSVCP140.dll is either not designed to run Windows or it contains an error. Rebooted the system, system came up then the cursor froze. This morning the computer would not wake up when I moved the mouse or hit esc on the keyboard. I went to the Microsoft website and clicked on the downloader tool:įollowed all the steps it took two tries because it froze up which then went back to Windows 7 then retried it again. I backed up my files, photos and other documents on an external hard drive. I have Windows 7 Pro on two desktops, yesterday I wanted to start the upgrade on one of the desktop.
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